Claiming Back PIP Assessment Travel Costs (2026)
1. Your Right to Expenses
If you are required to attend a face-to-face Personal Independence Payment (PIP) assessment, the DWP (via their assessment providers like IAS or Capita) must pay for your reasonable travel costs.Many claimants do not realize they can also claim for a companion to travel with them.
2. What can you claim for?
- Public Transport: Standard class bus or train fares. Keep all your tickets and receipts.
- Private Car: You are paid a "mileage rate" (currently around 45p per mile). This is calculated from your home address to the assessment centre.
- Parking: If the assessment centre does not have free parking, you can claim back the cost of a car park. Again, keep the receipt.
- Taxis: You can only claim for a taxi if it is "medically necessary." You should call the assessment provider *before* your appointment to get this authorized. If you don't, they may refuse to pay.
3. Claiming for a Companion
The DWP will pay the travel costs for one other person to accompany you to the assessment. This could be a friend, relative, or carer. Their costs are covered at the same rates as yours.4. How to Claim
1. Request a Form: Ask the receptionist at the assessment centre for an Expenses Claim Form (often called a 'Travel Expenses' or 'Participant Expense' form). 2. Fill it in immediately: It is best to do this while you are at the centre. 3. Attach Receipts: If you used public transport, staple your tickets to the form. 4. Wait for Payment: The money is usually paid directly into the bank account where you receive your benefits, usually within 2 to 4 weeks.5. What if I can't afford the travel up-front?
If you have no money to pay for the bus or train to get to your assessment, you can call the assessment provider and ask for travel costs to be paid in advance.- They may send you a travel warrant or book a taxi for you.
- You must do this at least 48 hours before your appointment.
6. Expert Tip: Missed Appointments
If you miss your assessment because you couldn't afford the travel, and the DWP tries to close your claim, you can use "lack of funds for travel" as a "Good Reason."- However, it is much better to call them *before* the appointment to explain the situation.