Privacy Policy

Last Updated: February 16, 2026

1. What Information We Collect

We collect the information you provide during your application process, including:

• Account Details: Name and email address.
• Health Information: Details about your health conditions, disabilities, and how they affect your daily life.
• Usage Data: How you interact with our AI tools (e.g., voice recordings, typed input).

2. How We Use AI with Your Data

We use Artificial Intelligence to help extract key facts and draft professional responses.

• Your data is processed by our secure AI layers to provide the service.
• We use anonymized logs to improve our compliance checks and ensure legal safety.
• We do not use your personal health data to train general-purpose AI models.

3. Your Rights (GDPR)

Under the UK General Data Protection Regulation (GDPR), you have the following rights:

• Right to be Forgotten: You can delete your account and all associated health data at any time via your settings.
• Right to Access: You can request a copy of all data we hold about you.
• Right to Rectification: You can correct any inaccurate data at any time through our editing tools.

4. Data Retention

We only keep your health data as long as your account is active. If you delete your account, your health information is purged from our systems immediately. We may retain anonymized usage logs (without your name or health details) for legal audit and service optimization purposes.

5. Security

All data is encrypted both while it's being sent to us and while it's stored in our databases. We use industry-standard security protocols to protect your information.