EXPERT GUIDE

Comprehensive PIP Application Guide

Everything you need to know about the Personal Independence Payment (PIP), directly gathered from expert assessors and mental health professionals to help you navigate the system.

What is PIP?

Personal Independence Payment (PIP) is a benefit for people aged 16 to state pension age who have a long-term physical disability or mental illness. It replaces the Disability Living Allowance (DLA).

  • You do not need to have paid National Insurance contributions.
  • It is not taxable or means-tested.
  • It can be paid whether you are in or out of work.
  • Rates range from £22.80 to £139.75 per week (Historical reference rates; check up-to-date figures).
Important: PIP is not restricted to physical needs. It applies to mental health issues, chronic addictions, depression, stress, anxiety, and personality disorders. It's about how your condition affects you, not the condition itself.

How to Claim

You can start your claim by calling the PIP new claims number. Someone else can call on your behalf, but you will need to be present during the call.

PIP New Claims Phone Line

0800 917 2222

Textphone: 0800 917 7777 (Monday to Friday, 8am to 6pm)

Information you will need:

  • Contact details and Date of Birth
  • National Insurance Number
  • Bank or Building Society Details
  • Doctor or Health Worker's Name
  • Details of recent hospital or care home stays

The Reliability Criteria

When you complete the PIP2 ("How your disability affects you") form, the DWP must consider whether you can carry out an activity reliably. For a descriptor to apply, you must be able to perform it for the majority of days (over 50% of the time) meeting these 4 criteria:

1. Safely

Unlikely to cause harm to yourself or others, during or after the activity.

2. Acceptable Standard

The outcome must be of a reasonable quality and effectively achieved.

3. Repeatedly

As often as reasonably required without excessive exhaustion.

4. Reasonable Time

Should take no more than twice as long as someone without the condition.

Daily Living Component (10 Sections)

Standard Rate requires 8 points. Enhanced Rate requires 12 points.

Mobility Component (2 Sections)

Standard Rate requires 8 points. Enhanced Rate requires 12 points.

Summary of Facts

  • Age limits: 16 to 65 (transfer from DLA exception)
  • Not means-tested. Doesn't matter if you work.
  • Mental and physical conditions are treated equally.
  • Needs must last at least 9 months (unless terminally ill).

Expert Tip

"It is not what you physically can do – It is what 'Your Head' will not allow you to do. Statistics show that evidence from Health Professionals and clearly written PIP application forms will significantly increase your chances of receiving help. Include prescription lists, care plans, reports from your GP, specialist nurse, social worker, or counsellor."

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